Still not connecting to the "OpenR" interface.

Faults and Technical chat for the Renault Austral
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The Seasider
Posts: 8
Joined: Wed Jul 17, 2024 9:18 am

Post by The Seasider »

This is getting annoying now.

Had my Austral Techno Alpine a week now & it's STILL not connecting all I get is a "Please Wait while we connect to your current device" ...."device"!!!????

Oh & still no Sat Nav guidance showing on the HUD
(Put that down to the none connecting of the "OpenR" system ??????..eeerrr maybe??..

Phutchy
Posts: 4
Joined: Tue May 28, 2024 5:08 am

Post by Phutchy »

I can’t connect my iPhone either it’s so annoying.
I’ve given up trying but it shouldn’t be like this.
Kwozzii
Posts: 15
Joined: Thu Feb 29, 2024 9:11 pm

Post by Kwozzii »

I had trouble connecting my iPhone when I picked the car up from the dealer - I turned off Personal Hotspot on the phone then it connected ok....
Mr rugby
Posts: 84
Joined: Fri Nov 10, 2023 9:36 pm

Post by Mr rugby »

See my post about a recent software connectivity update which may or may not help you.

mr rugby
The Seasider
Posts: 8
Joined: Wed Jul 17, 2024 9:18 am

Post by The Seasider »

Right ho...solution incoming......

My Nephew happens to sale mgr for Renault Manchester...I gave him a call ...
Apprantely you have to "sign out" of EVERYTHING your phone is connected to (google/outlook/gmail/apple/android) ....
You then connect to the car FIRST ..then resign into everything you signed out of !!!!!

If your "connected" to ANY service it will NOT let you connect to "Open "R" ...it will just sit there with "connecting" on the Screen....FOREVER!! ..
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